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Frequently Asked Questions
Find answers to common questions about FileConverter and our services.
Is FileConverter really free?
Yes! FileConverter is completely free to use with no hidden costs, subscriptions, or file limits. We believe file conversion should be accessible to everyone.
Are my files safe and private?
Absolutely. All file conversions happen directly in your web browser using client-side JavaScript. Your files never leave your device, are never uploaded to any server, and we have no technical ability to access them. This ensures complete privacy and security.
Do I need to create an account?
No account required! Simply visit our website, select your files, and start converting. No sign-up, no email, no personal information needed.
What file formats are supported?
Currently, we support image conversion to WebP format with advanced options for quality, compression, and resizing. We're actively developing additional converters for JPG, PNG, GIF, and other formats. Check our All Tools page for the latest additions.
Is there a file size limit?
There are no artificial limits imposed by us. The only limitation is your browser's capability and your device's available memory. Most modern browsers can handle files up to several hundred megabytes without issues.
Can I convert multiple files at once?
Yes! FileConverter supports batch processing, allowing you to convert multiple files simultaneously. You can upload as many files as you need and process them all at once.
How long does conversion take?
Conversion is nearly instant since it happens locally on your device. There's no upload or download time—just the processing time, which typically takes less than a second per file depending on file size and your device's performance.
Can I use FileConverter on mobile devices?
Yes! FileConverter works on any modern browser including mobile devices. The interface is fully responsive and optimized for both desktop and mobile use.
Do I need an internet connection?
You need an internet connection to initially load the FileConverter website. However, once loaded, the conversion process itself works offline since everything happens in your browser.
What quality settings should I use?
It depends on your needs. For web use, quality settings between 75-85 offer a good balance between file size and visual quality. For archival or professional use, consider higher settings (90-100). You can experiment with different settings to find what works best for your use case.
Can I use FileConverter for commercial projects?
Yes! You can use FileConverter for personal, commercial, or business projects without any restrictions. There are no licensing fees or usage limits.
Why choose WebP format?
WebP is a modern image format that provides superior compression compared to JPEG and PNG. It can reduce file sizes by 25-35% while maintaining the same visual quality, making it ideal for websites and applications where performance matters.
Does FileConverter collect any data?
We collect minimal anonymous usage statistics (like page views) to improve the service, but we never collect your files, file names, or any personally identifiable information. See our Privacy Policy for complete details.
Can I suggest new features or tools?
We welcome feature requests and suggestions. Please visit our Contact Us page to share your ideas. We're constantly improving FileConverter based on user feedback.
What browsers are supported?
FileConverter works on all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. We recommend using the latest version of your preferred browser for the best experience.
Is the source code available?
We're considering open-sourcing FileConverter in the future. Follow our GitHub to stay updated on this development.
Still Have Questions?
Can't find the answer you're looking for? Feel free to reach out to us directly.
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